Wiktoria W. Surowka

Wiktoria W. Surowka is a seasoned professional with extensive experience in product support, advocacy, and customer service across various organizations. Currently serving as the Senior Manager of Product Support and Advocacy at Headspace, Wiktoria has successfully strengthened cross-departmental relationships and pioneered a new support specialist role to enhance product support. Previous roles at Headspace include Technical Support Manager, Technical Support Lead, and Technical Support Analyst, where Wiktoria excelled in JIRA process optimization and issue resolution. At Heal, leadership as Senior Patient Support Coordinator involved directing a team to achieve record-setting task solutions and enhancing patient care coordination. Wiktoria's background also includes significant experience in pharmacy operations and sports marketing, with a Bachelor of Arts in Psychology from UC Santa Barbara.