Samantha Neville

Senior Associate, CX Enablement at Headway

Samantha Neville is a skilled professional with diverse experience in customer experience and brand marketing. Currently serving as a Senior Associate in CX Enablement at Headway since April 2023, Samantha previously held various roles in customer experience and marketing at Fat Snax, including Customer Experience & Brand Marketing Manager. Samantha's early career includes positions in people operations at ClassPass and as a front desk administrator and certified personal trainer at Upper Deck Fitness, complementing expertise in guest experience developed while working as an educator at lululemon and in customer service at Jimmy's Southside Tavern. Samantha holds a Bachelor of Arts degree in Sports Studies & Education from Manhattanville University (2014-2018).

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New York, United States

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Headway

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Headway is building a new mental healthcare system, rewired for access and affordability. Headway is building the first national, virtual network of therapists who accept insurance, helping providers to expand their practices, and individuals to finally find a therapist they can afford. And we’re doing it all through software.