HEAL Software Inc.
Samir Senapati is an experienced documentation and product training manager currently at HEAL Software Inc. since May 2021, where responsibilities include leading the documentation for observability and AIOps solutions and developing a knowledge base and LMS portal for structured training. Prior experience includes roles as a Senior Technical Writer focusing on Agile methodology at HEAL Software, Technical Writer at Tech Mahindra from August 2016 to May 2021, and Technical Writer at Sonovision-Aetos from February 2012 to August 2016, where emphasis was placed on creating user manuals and comprehensive product documentation through collaboration with various teams. Samir holds a degree in Aircraft Maintenance Engineering from Utkal Aerospace and Engineering, obtained between 2008 and 2011.
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