Denise Lindenmuth, a skilled professional with experience in various roles related to customer service and healthcare. Currently working at Health Advocate as a Senior Operations Quality Analyst, responsible for auditing calls and cases to maintain high-quality service standards. In the past, also worked as a Senior Customer Care Associate and Customer Care Associate, handling intake/triage calls and providing assistance with medical records, insurance claims, and provider information. Previously worked at Lorraine G. Finelli, DO as a Receptionist/Medical Biller, where Denise scheduled appointments, verified insurance coverage, and coded/billed insurance claims. Holds a Bachelor of Arts degree in English and Communications from Chestnut Hill College.
July, 2017 - present
September, 2012
August, 2011
July, 2009
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