Health Advocate
Jessica Parker-Smith has over 25 years of experience in marketing and public relations. Currently serving as Vice President of Marketing and Vice President of Media and Public Relations at Health Advocate since April 2009, Jessica has a proven track record in strategic communication. Previously, Jessica held the roles of Traffic Coordinator and Account Manager at Smithworks Design Communications from September 2006 to September 2008, and served as Assistant Vice President of Marketing and Public Relations at Devon Health Services from August 1997 to August 2006. Jessica earned a Bachelor of Social Work degree with a focus on Art and Social Work from West Chester University of Pennsylvania from 1991 to 1995.
Health Advocate
Caring for you in all ways. Always. We know all too well that the healthcare system is challenging to navigate. It makes people feel stressed, frustrated, and worried about costs—which often leads to them forgoing the care they need. We understand that dealing with these challenges feels lonely and scary. That’s why we’re here: We provide people with the personalized, expert care and support they need to take control of their health and well-being. We work one-on-one with them, guiding them to the right resources and answering their questions, giving them peace of mind. Our members can breathe easy knowing that they’re not alone because they have trusted, caring support that’s just a click or call away. We know that every health and well-being journey, and every person, is different. We pride ourselves on providing care and support that’s fully inclusive. We’re available 24/7, in the member’s preferred language, and through the communication channels they’re most comfortable with. Our compassionate team is comprised of healthcare experts who establish meaningful relationships with members and provide personalized help. Our experts are supported by a powerful digital experience, intuitive technology, and smart AI algorithms that assist with members’ current health needs as well as proactively address their emerging health issues. Our experts and our technology are the perfect combination, working together to educate, engage, and advocate for members in every interaction. Our caring approach delivers results: Improved health outcomes, lower healthcare costs, and peace of mind.