Shane Hinds is an experienced IT professional currently serving as an Application Analyst II at the Health Care District of Palm Beach County since April 2022, where responsibilities include the configuration and support of Oracle HCM. With a background in HCM system administration, Shane has also held roles such as Desktop Engineer, Technical Support Analyst III-Night Lead at Defender Care, and Tech Analysis Sr. Associate at NTT DATA Services and Dell, where expertise in technical support, remote assistance, and system deployment were honed. Shane began the career in technical support at Fast Fix 123, focusing on system service and hardware/software issues. An educational foundation includes an Associate of Science in Information Technology from Keiser University.
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