Janice Roman

Janice Roman has extensive experience in customer experience and engagement, currently serving as a Senior Manager at Healthfirst since October 2006. Throughout tenure at Healthfirst, Janice has held various positions including PHSP Customer Experience and Engagement Manager, Marketing Retention Manager focused on retention strategy, Product Owner for the Retention Center of Excellence, Project Coordinator for Sales Effectiveness & Integration, and Administrative Assistant for PHSP Facilitated Enrollment. Prior to Healthfirst, Janice worked at Perth Amboy Division Raritan Bay Medical Center from September 2001 to December 2007 in roles such as Administrative Assistant in Nursing Administration and Customer Service Operator.