Joann Ahrens

Product Owner, Customer Digital Experience (consultant, Rivi Consulting Group) at Health First Inc.

Joann Ahrens is an experienced professional in the healthcare and consulting sectors, currently serving as a Product Owner for Customer Digital Experience at Healthfirst since July 2022, where responsibilities include navigating technological challenges and leading the Customer Data Platform team within an Agile framework. Prior to this role, Joann held the position of Director of Planning & Analysis at Extend Fertility from 2015 to 2019, contributing to the establishment of the company as a leader in fertility preservation for women. Joann's extensive experience includes a 15-year tenure at Visiting Nurse Service of New York as Associate Director and Research Project Manager, focusing on program development and process improvement. Earlier career experience includes working as a Healthcare Consultant at William M. Mercer, Inc. Joann holds a Master of Public Administration in Health Finance from NYU's Wagner School of Public Service and a Bachelor of Arts in Biological Basis of Behavior from the University of Pennsylvania.

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