Pik Yee Lai

Pik Yee Lai currently serves as the Assistant Vice President of Marketing and Customer Experience at Healthfirst since March 2020. Prior experience includes a decade at Citi, where Pik Yee held multiple Vice President roles, including Credit Transformation and Global Product Manager within the Institutional Clients Group. Responsibilities involved designing automated credit risk controls, managing global product development for an award-winning corporate mobile banking platform, and successfully completing cross-functional assignments in significant international locations. Earlier, Pik Yee was a Science Instructor with Teach for America. Educational qualifications include a Bachelor's Degree in Biomedical Engineering and Economics from Duke University, alongside a Master's Degree in Teaching from Fordham University.