Health Net Federal Services
Tinauquince Hammond is an experienced customer service representative currently working at Health Net Federal Services since February 2023, specializing in assisting customers with understanding their Tricare West coverage and related processes. Previously, Tinauquince was a customer service representative at Sykes Enterprise, a family child care provider for The National Association for Family Child Care (NAFCC) from July 2019 to March 2020, and a Tax Department Specialist at Turbo Tax from December 2018 to April 2019, where responsibilities included virtual customer assistance and technical issue resolution. Tinauquince has an educational background that includes an Associate of Arts and Sciences in Early Childhood Education and Teaching and an Associate of Science in Cosmetology from Williamsburg Technical College.
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Health Net Federal Services
For more than three decades, Health Net Federal Services (HNFS) has partnered with the Department of Defense to provide health care services to those who serve and their family members. HNFS currently assists nearly 2.9 million beneficiaries in the TRICARE West Region, including active duty and retired service members, National Guard and Reserve, and family members. One of the first companies in the U.S. to develop comprehensive managed care programs for the military and their families, HNFS is advancing the future of health care and improving military readiness by creating better health outcomes, providing better care, and lowering cost. HNFS is a wholly-owned subsidiary of Centene Corporation, a national leader in publicly-financed health care, including Medicare, Medicaid, and state-sponsored health care programs.