Carla F.

Carla F. is an experienced Medicare Plan Specialist currently with Health New England since May 2004, focusing on sales and retention of Medicare plan members while ensuring compliance with regulations from the Centers for Medicare and Medicaid and the Commonwealth of Massachusetts. Previously, Carla worked as a Medicare Plan Specialist at Cigna - Benefit Access Inc. from April 1997 to March 2002, where responsibilities included advocating for clients and resolving complex claims and eligibility issues. Carla's career began at Aetna, where from October 1990 to April 1997, educational efforts on products and underwriting guidelines were emphasized. Carla holds an education from Holyoke Community College and graduated from Holyoke High School.