Health New England
Melissa Dias is currently working at Health New England since October 2014. At Health New England, Melissa holds various titles such as Credentialing and Quality Specialist, Data Management & Portal Administrator, Workforce Management Analyst, and Special Accounts Rep. Previously, Melissa worked at Baystate Health from September 2005 to September 2014 as an Access Service Rep. Melissa received their Bachelor Degree in Fine Arts in Architecture from the University of Massachusetts Amherst in 2012 and an Associates Degree of Science in Civil Engineering from Springfield Technical Community College in 2010. Melissa's responsibilities at Health New England include answering and processing calls for Commercial, Medicaid, Minuteman and Medicare members and providers.
Health New England
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Based in Springfield, Massachusetts, Health New England is a non-profit health plan serving members in Massachusetts. A wholly-owned subsidiary of Baystate Health, Health New England offers a range of health care plans in the commercial, Medicaid and Medicare markets. Health New England and Trinity Health Of New England resolved their trademark dispute. Trinity Health-New England is now Trinity Health Of New England.