Health New Zealand | Te Whatu Ora
Andrea Kenrick is a seasoned professional with extensive experience in service management and customer experience within health and technology sectors. Currently serving as Group Manager Service Experience at Te Whatu Ora Health New Zealand since July 2021, Andrea has also held interim roles including GM Digital Health Services and Head of Customer Direct Services, focusing on strategy and user experience. Previous positions include Manager of Customer Centre at healthAlliance and National Support Services Manager at Deloitte, where Andrea oversaw support services and implemented ITSM tools. Andrea's earlier roles encompassed project management, service delivery, and business process analysis across various organizations, showcasing a strong background in IT service management and team leadership.
This person is not in any teams
This person is not in any offices
Health New Zealand | Te Whatu Ora
10 followers
Health New Zealand - Te Whatu Ora leads the day-to-day running of the health system. Functions are delivered at local, district, regional and national levels. These include: - hospital and specialist services - the National Public Health Service - clinical governance - primary and community care. We also work to improve services and health outcomes. We do this in partnership with Te Aka Whai Ora - Māori Health Authority. We have united the former 20 District Health Boards, shared services agencies and Te Hiringa Hauora (Health Promotion Agency). Social media guidelines: https://www.tewhatuora.govt.nz/about-us/media-centre/#community-guidelines-for-te-whatu-ora-social-media-channels