Kelly Ragland has extensive experience in operations and customer service management, currently serving as Manager of Operations at Health Payment Systems, Inc. since July 2017, following a role as Supervisor of Operations. Prior experience includes nearly seven years at Wells Fargo, where positions ranged from Mortgage Loan Servicing Collections Supervisor to Team Lead, focusing on team performance, customer satisfaction, and call monitoring. Additional roles include Front Receptionist and Care Coordination Support at St. Aemilian-Lakeside, Dean of Research Administrative Assistant at SEEK Careers/Staffing, Office Administrative Assistant at Durable Contract Services, and Rehab Technician at Orthopedic Hospital of Wisconsin. Kelly Ragland holds educational credentials from Walden University and Milwaukee Career College.
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