Ann A. has over nine years of experience in the healthcare and customer service sectors, currently serving as a Care Advantage Navigator at Health Plan of San Mateo (HPSM) since April 2021. Prior to this role, Ann A. held various positions at HPSM from November 2014 to 2021, including Enrollment Specialist and Member Services Representative. Earlier experience includes a role as a Member Service Representative at Robert Half and a Brand Specialist at Macy's. Additionally, Ann A. worked as an Administrative Assistant at Allstate. Ann A. holds a Bachelor of Science degree in Marketing/Marketing Management from the University of the East, graduated in 2010.
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