Health Services Advisory Group, Inc. (HSAG)
Michelle Pastrano, MSG, is an experienced project manager and quality improvement specialist currently working at Health Services Advisory Group, Inc. (HSAG) since February 2024, with a focus on conducting audits for Medicaid Managed Care Health Plans. Michelle's prior roles at HSAG included supporting community collaborations to improve care coordination and reduce opioid misuse, as well as providing technical assistance to skilled nursing facilities during the COVID-19 pandemic. Michelle has also worked as a Customer Success Manager at Circadia Health, managing corporate accounts and providing technical support. With an educational background that includes a Master of Science in Gerontology from the University of Southern California and a BA in Sociology/Anthropology from Lycoming College, Michelle possesses a strong foundation in social sciences and healthcare improvement initiatives.
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