Health Standards Organization (HSO)
Annette Down has a wealth of experience in the healthcare industry, serving in roles such as Leading Practices Reviewer at Health Standards Organization, Director of Quality, Risk and Person-Centred Care at Lakeridge Health, and Senior Healthcare Risk Management Specialist at Healthcare Insurance Reciprocal of Canada. Annette has also held various leadership positions in quality improvement, risk management, and patient relations at organizations such as Halton Healthcare Services, North York General Hospital, and Mount Sinai Hospital. Annette has a Master's degree in Health Administration from Dalhousie University and a Bachelor's degree in Gerontology & Geography from McMaster University.
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Health Standards Organization (HSO)
Health Standards Organization (HSO) and our affiliates are global, not-for-profit organizations united by a vision for safer care and a healthier world. HSO develops standards, assessment programs and quality improvement solutions that have been adopted in over 12,000 locations across five continents. All HSO standards are people-centred, evidence-based, relevant, and responsive to current and future needs. They are the foundation of our Assessment Programs and can be trusted to guide safe reliable care.