Ger Wainyae

Ger Wainyae has a diverse work experience spanning different roles and companies.

In 2003, they worked at ID Design as an Office Manager, where they delegated work, signed in new furniture arrivals, and handled escalated and irate contacts.

In 2006, Ger joined PayPal as a Business Support Agent, providing support to merchants via email and phone. They were involved in the launch of the billing system for Website Payments Pro and worked on projects such as BPI, SMI/explosive growth, and Pro billing failures. They later transitioned to the role of Merchant Senior Specialist, monitoring the performance and results of a team of 15-20 agents and ensuring efficiency and proper use of resources. Additionally, they served as the Fraud Contingency Supervisor, managing a team and overseeing quality standards.

In 2014, Ger took on the position of Specialist Executive Escalations at PayPal, responding to complaints and working with the Australian relationship manager for quicker resolutions. They also maintained product knowledge and completed regular training.

Currently, Ger works at HealthBeacon as a Team Lead, though specific details about their role are not provided.

Ger Wainyae attended Ladyswell National School, where they received their primary education. Ger then went on to enroll at Riversdale Community College from 1997 to 2003. No specific degree or field of study information is provided for either educational institution.