Dilip Pahuja

Dilip Pahuja is an experienced professional in business analysis and product management within the technology and retail sectors. Currently serving as a Product Owner and Scrum Master at TIC Group since April 2019, Dilip leads the development of the "Solvup" platform, focusing on automating customer return processes for major retailers in Australia and New Zealand, including key clients such as JBHIFI and Myer. Previous roles include Business Analyst at Bayne Recruitment, where project pipelines for construction were analyzed, and Customer Insights Analyst at Melbourne Racing Club, where insights on gaming performance were derived from data analysis. Dilip's early career includes positions at the Sheraton Melbourne Hotel and Credence Analytics, where critical stakeholder communication and Agile methodologies were employed. Dilip holds a Master's degree in Management Information Systems from the University of Melbourne and a Bachelor's degree in Engineering from the University of Mumbai.