Brandon Hayes

Brandon began his career with HRG in 2009 as a patient financial representative in the self-pay department. Exceptional customer service skills and a passion for helping others made him a natural fit. From there, he moved into to the role of Complete Business Office (CBO) analyst, where he began learning all aspects of HRG’s self-pay and billing departments. Brandon was quickly promoted into a supervisory position, giving him the opportunity to impact growth, staff development and absorb industry standards.

Ever the achiever, Brandon has earned AAHAM certifications as a Certified Revenue Cycle Professional, Certified Revenue Cycle Executive, and as a Certified Healthcare Access Associate. He works actively with his divisions to exceed industry customer service standards, provide ultimate client results and proactively adapt to changes in industry and patient communication regulations.