Nigel Shroot

Nigel Shroot has extensive experience in management roles across various organizations, with a focus on enhancing customer experience and driving operational excellence. Currently serving as Service Director and previously as Product and Service Manager at Healthdirect Australia since January 2018, Nigel has played a pivotal role in service delivery. Prior experience includes Operations Manager at Peakbound Holdings Pty, where Nigel contributed to sales growth in the financial services sector, and Call Centre Manager at Salmat, where responsibilities encompassed client relationship management and operational strategy. Beginning a career as Account Manager at Customcall, Nigel acquired crucial skills in project management and team development. Nigel holds a BSc (Hons) in Food Marketing Management from Sheffield Hallam University, completed in 1998.