Healthdirect Australia
Nigel Shroot has extensive experience in management roles across various organizations, with a focus on enhancing customer experience and driving operational excellence. Currently serving as Service Director and previously as Product and Service Manager at Healthdirect Australia since January 2018, Nigel has played a pivotal role in service delivery. Prior experience includes Operations Manager at Peakbound Holdings Pty, where Nigel contributed to sales growth in the financial services sector, and Call Centre Manager at Salmat, where responsibilities encompassed client relationship management and operational strategy. Beginning a career as Account Manager at Customcall, Nigel acquired crucial skills in project management and team development. Nigel holds a BSc (Hons) in Food Marketing Management from Sheffield Hallam University, completed in 1998.
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Healthdirect Australia
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In an emergency, always call Triple Zero (000). For 24/7 health advice call the healthdirect helpline on 1800 022 222 or visit www.healthdirect.gov.au Read our Social Media Acceptable Use before posting: www.healthdirect.gov.au/healthdirect-australia-social-media-acceptable-use-policy If you have any questions or feedback on this page, please email us directly at feedback@healthdirect.org.au ABOUT US Healthdirect Australia is a national, government-owned, not-for-profit organisation. We have been helping Australians manage their health and wellbeing for over a decade through a range of different information and advice services. We work in partnership with Commonwealth, state and territory governments to help address key priorities and challenges across health, ageing and social service sectors. We have strong industry expertise, allowing us to understand complex health and social challenges, design tailored solutions, and deliver and continuously improve services to achieve the best health and wellbeing outcomes for all Australians. We employ a dynamic range of people from various professional backgrounds across areas of experience such as clinical governance, strategic sourcing, service development and operations, business analysis, technical architecture, marketing and stakeholder engagement. Our vision is to be a key part of a quality Australian health system by helping consumers manage their own health through leveraging technology to enable timely access to health and related services.