Tim Carroll

Tim Carroll's work experience starts with their current position as the Commercial Director at Healthdirect Australia. In this role, they are responsible for transforming the omnichannel CX supply chain and implementing various technology and clinical workforce solutions. Tim has also achieved several milestones, including the sourcing of contact center platforms, the creation of a multi-vendor operating model, and the implementation of risk management frameworks and technology platforms.

Prior to their current role, Tim worked as the Executive Manager of Group Procurement at Suncorp Group, where they led a team in delivering value from $2.8 billion annual spends. Tim also secured cutting-edge technology deals and implemented geospatial data and artificial intelligence to improve underwriting.

Before Suncorp, Tim worked as a Management Consultant at Accenture, where they were involved in various projects. Tim was also the General Manager of Sourcing & Procurement at National Australia Bank, where they developed a new procurement strategy and operating model to enhance team focus on business partnering, category management, and supplier relationship management.

Tim has prior experience in procurement roles at HSBC and Commonwealth Bank, where they held leadership positions. Tim has also worked at Royal Mail and Post Office in various management roles related to relationship management, product management, and sales support.

Overall, Tim Carroll has a strong background in procurement, leadership, and transformational projects across multiple industries.

Tim Carroll completed their undergraduate degree, a 2.1 with Honours in Management Sciences, at The University of Manchester from 1991 to 1994. Tim also pursued further education, including a course in Purchasing, Procurement/Acquisitions and Contracts Management at CIPS - The Chartered Institute of Procurement & Supply with a start year of 2020. Additionally, they completed a PRINCE 2 Project Management Practitioner Course at Royal Mail Group in 2001. Tim also participated in professional development programs, including the Middle Manager Program at AGSM @ UNSW Business School in 2008 and the Sustainability Leader Program at HSBC in 2012. Tim also engaged in ITIL Service Management training at BCS, The Chartered Institute for IT starting from 2004.