Ashley Kendrick

Ashley Kendrick has over a decade of experience in service delivery and customer success within the healthcare industry. Currently serving as a Senior Service Delivery Manager at HealthEquity since August 2022, Ashley previously held the role of Manager of Customer Success at Lane Health, where operational processes were identified and implemented, as well as significant onboarding and educational initiatives developed for employers and members. Prior experience at HealthEquity includes roles as Partner Analysts Manager and Team Lead, where Ashley focused on process improvements, team management, and cross-functional collaboration. An extensive background in reimbursement operations and client services complements Ashley's expertise in training and development, making significant contributions to operational efficiency and customer satisfaction throughout a diverse career. Ashley holds educational qualifications from Daytona Beach Community College.