Diana Scott

Diana Scott is a seasoned professional with extensive experience in license validation and customer service, currently serving as a Senior License Validation Specialist at HealthFirst since March 2018. Key responsibilities include quality assurance for system usability, troubleshooting system bugs, managing licensing databases, and training new team members. Previous roles encompass License Validation Specialist and Customer Service Representative, demonstrating significant expertise in verifying licensing, maintaining customer accounts, and providing technical support. Diana's career also includes administrative and claims examination positions, highlighting a strong background in organizational skills and regulatory compliance. Diana obtained a Bachelor of Arts in Psychology and Philosophy from Ithaca College.