Melissa Dunlap has held a variety of roles in the technology industry over the past 15 years. In 2020, they began their current role as a Software Support Analyst at Healthfully. Prior to this, they worked as a Technology Systems Administrator II at Buncombe County Government from 2019-2020. From 2013-2019, they worked as a Software Support Engineer at Amber Road. From 2011-2013, they held the role of Computer Operations Specialist I at SAS, where they were responsible for all computers within the data center and acted as first response to any emergency issues with the data center equipment. In 2010, they held two roles, a Temporary Student Call Assistant at WebAssign and a Chief Customer Advocate at FeatureTel. Finally, from 2005-2010, they worked as a Receptionist/Administrative Assistant at B.A. Hoft Inc.
Melissa Dunlap has an education history that includes an Associates in Science degree from Wake Technical Community College, which they obtained between 2005 and 2008. Melissa also has a Bachelors degree from East Carolina University in Business and Information Technology, which they obtained between 2009 and 2010. Additionally, they have obtained three certifications from Salesforce Trailhead: a Data Modeling Badge, a Data Modeling Badge, and a Salesforce Platform Basics Badge.
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