Cheryl L.

Customer Success Manager at myBeepr

Cheryl L. has a diverse work experience spanning various roles and industries. Cheryl is currently working as a Customer Success Manager at myBeepr since July 2021. Prior to that, they worked at Clinic to Cloud as a Community Manager from April to June 2021 and as a Professional Education Manager from October 2020 to April 2021.

Before joining Clinic to Cloud, Cheryl was a Project Specialist / Data Analyst / Procurement at HME Services from October 2019 to October 2020. In this role, they worked on migrating data to a new cloud-based system, which involved data analysis, reviewing engineering drawings and bills of materials, and accurate data input, along with procurement responsibilities.

Cheryl also worked as a Medical Receptionist Trainer NSW at Wesley Institute of Training from August to December 2019 and as an Administrator at ESR Prestige from February to July 2019.

Additionally, Cheryl has experience as a self-employed Practice Management Consultant for a Sydney Plastic Surgeon from February 2017 to May 2019. Cheryl managed various aspects of the practice, including implementing policies and procedures, marketing, operations, and staff training.

Prior to that, Cheryl worked as an Administrator at HME Services from April 2016 to June 2017, and as a Practice Manager at IMMEX from February 2014 to October 2015. In this role, they managed a multi-disciplinary team and conducted training sessions on customer service and medico-legal examinations and consultations.

Cheryl's earlier work experience includes a role as a Case Manager at QBE Insurance from March 2013 to February 2014 and as a Practice Manager at Pure Aesthetics & Dr Steve Merten from January 2007 to March 2013. In their role at Pure Aesthetics, Cheryl managed the practice and provided nursing care to post-operative patients, while also handling policies, procedures, marketing, operations, and staff training.

Cheryl L. has a diverse education history. In 1998, they attended the University of Western Sydney, where they pursued a Bachelor of Nursing degree until 2002. In 2006, Cheryl obtained a Certificate IV in Workplace Training & Assessment from MRWED. Following that, in 2008 and 2009, they studied at Sydney Community College and completed a Cert IV in Marketing. Cheryl furthered their education in 2012 with an Introduction to Return to Work Coordination program from the National Safety Council of Australia. In 2014, they attended Medics for Life and acquired a degree in Triage for General Practice.

Over the years, Cheryl continued expanding their knowledge and skills. In 2017, they enrolled at the Australian Institute of Business and successfully completed their Master of Business Administration (MBA) in 2019, specializing in Business Administration and Management. In 2019 and 2021, they attended Plenty Training (RTO#32371) and obtained a Statement of Attainment in Workplace Training and Assessment.

Aside from their formal education, Cheryl has also acquired several additional certifications. In November 2020, they completed a course on Building Customer Loyalty offered by LinkedIn. In September 2020, Cheryl obtained certifications in Communicate to Influence (Blinkist Summary) and Jodi Glickman on Pitching Yourself, both from LinkedIn.

Links


Org chart

Sign up to view 2 direct reports

Get started


Teams

This person is not in any teams