Matthew Ubrig

Matthew Ubrig is an accomplished customer success professional with extensive experience across multiple companies, currently serving as Manager of Customer Success at HealthJoy since April 2022. Ubrig has held prominent roles, including Customer Success Lead and Featured Thought Leader at Sales Assembly, where a presentation on prioritizing customer value was facilitated. Previous positions include Customer Success Manager at Apto Payments, managing significant card-issuing programs and collaborating with engineering teams, and Large Enterprise Customer Success Manager at PayPal, where key relationships with major merchants were maintained. Additionally, Ubrig has held several roles at Braintree, including Small-Medium Business Accounts Transition Lead, focusing on workflow efficiency and team training. Early experience includes an Associate role at Rockefeller Philanthropy Advisors and various positions in educational and nonprofit settings. Ubrig holds a Bachelor of Arts in Art History from Indiana University Bloomington.