Brian Welch

Brian Welch is a seasoned professional with extensive experience in customer service and operations management across various industries. Currently holding the position of Sr. Growth Operations Manager and previously Sr. Technical Account Manager at HealthSherpa, Brian plays a pivotal role in bridging relationships with key clients and internal teams, enhancing business development, and facilitating smooth systems integration. Prior to HealthSherpa, Brian served as Customer Service Manager at Farm Fresh To You and Capay Organic, exceeding KPIs while managing operations across multiple states. Additional roles span companies such as JLM Energy, Organogenesis, Shire Pharmaceuticals, Mendtronix, and PulteGroup, showcasing a strong record of improving processes, developing performance metrics, and delivering exceptional customer service. Brian earned a Bachelor of Science in Psychology, along with minors in Economics and Computer Science from UC San Diego.