Kelly Palacios

Kelly Palacios is a Technical Operations Analyst at HealthSherpa, where responsibilities include leading the implementation of data analytics and dashboard creation for the Medicare team, collaborating with stakeholders to meet team needs. Prior experience includes a role as Technical Operations Associate at HealthSherpa, focusing on the accurate booking of insurance commissions and performance data collection, and a QA Test Technician at Novus Labs, involved in validation projects and troubleshooting. Additional experience features teaching at Bethany Village Montessori School, customer service roles at JCPenney Portraits and Event Network, Inc. Kelly holds a Bachelor of Science in Data Management/Data Analytics from Western Governors University and is currently pursuing a Master of Science in Data Analytics at the same institution.