Shataun Russell

Shataun Russell is a healthcare professional with extensive experience in clinical quality analysis and provider relations. Currently serving as a Clinical Quality Abstractor Analyst and Provider Relations Specialist II at HealthTeam Advantage since September 2018, Shataun acts as the first point of contact for provider network requests and claims inquiries. Prior experience includes a role as a Nursing Secretary/Assistant at Cone Health from September 2009 to July 2020, where Shataun supported patient care and comfort. Additionally, Shataun worked as a Customer Service Advocate at UnitedHealth Group from May 2017 to September 2018, addressing Medicare Advantage members' inquiries and resolving issues. Shataun holds an education from Guilford Technical Community College, completed in June 2017.