Crystal Lynch

Ms. Crystal Lynch joined the HealthWell Foundation in 2019 as the Operations Manager. In her current role as Senior Operations Manager, Ms. Lynch is responsible for creating recurring donor reports, assisting in the creation and maintenance of internal operating procedures, implementing process improvement and change management, and monitoring program metrics. Working closing with the entire Operations team, she is responsible for driving operations projects to completion and providing guidance on program processes to operations staff. Under the direction of the Associate Director of Operations, Ms. Lynch accesses data from the Grants Management System to monitor various fund elements and efficiently manages Foundation funds. Ms. Lynch brings more than 12 years of experience as a trainer, quality control lead, and supervisor for several patient assistance programs and foundations.

Ms. Lynch earned her B.A. degree in American Studies with a concentration in Business from the University of Maryland, College Park.