Nitika Dodeja has over 5 years of professional experience in sales operations and customer service. Nitika began their career in 2016 as an AM-Customer Service Officer at Axis Bank. There, they managed banking operations such as funds transfer, cheques processing, account opening, and office accounts reconciliation. Nitika also delivered the sales target of retail products such as life insurance, general insurance, mutual funds, debit/credit cards, etc. In 2018, Nitika joined Equitas Small Finance Bank as an AM-Customer Service Officer. In this role, they counted cash drawers and deposits, checked supplies, and evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service. In 2019, they moved to OYO as a Corporate Sales Manager. In this role, they prepared corporate databases to generate sales leads and align meetings with corporate on a daily basis. Nitika also handled customer relations issues and made corporate tie-ups to ensure continuous flow of business for OYO. In 2021, Nitika joined both HealthWorksAI as a Sales Operations Specialist and TEG Analytics as a Sales Operations Support Specialist.
Nitika Dodeja has a diverse educational background. Nitika began their education in 2014, when they completed a Master of Business Administration - MBA in Finance from Fms udaipur. Nitika then went on to pursue a Professional Diploma in Digital Marketing from SVKM's Narsee Monjee Institute of Management Studies (NMIMS) from 2021 to 2022, focusing on Web Page, Digital/Multimedia and Information Resources Design. Nitika also attended St gregorios sr sec school udaipur.
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