Shelly Cole

Customer Care Representative at Healthy Paws Pet Insurance & Foundation

Shelly Cole possesses extensive experience in the veterinary and pet insurance sectors. Currently, Shelly serves as a Customer Care Representative and Claims Processor at Healthy Paws Pet Insurance and Healthy Paws Foundation since October 2016. Prior roles include Lead Licensed Veterinary Technician at Loyal Companion Animal Care from January 2008 to July 2016, where responsibilities involved client education and complex veterinary procedures. Shelly also worked as an Instructor at Pima Medical Institute, teaching veterinary subjects, and held the position of Lead Vet Tech at Magnolia Animal Hospital, focusing on surgical nursing and diagnostic procedures. Educational credentials include a Certificate of Completion with Honors in Computer Software and Media Applications from Business Computer Institute and a high school diploma obtained in Fort Bragg, CA.

Location

Auburn, United States

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Healthy Paws Pet Insurance & Foundation

Healthy Paws is the top-rated* pet health insurance provider in the country. First and foremost, we're pet-lovers. Our compassion for pets drives us to offer a great insurance product, hire the best employees, and offer an extraordinary caliber of service. Everything we do is driven by our love of animals and providing an exceptional experience to pet parents who've enrolled their furry family members with us. Headquartered in Bellevue, Washington, we hire both local and remote candidates. Most employees have the option of either working remotely, in our Bellevue office, or a combination of the two. Healthy Paws has a small company feel with caring co-workers, accessible leaders, and a collaborative approach to getting the job done. Of course, pets are welcome to come to the office with employees, and we love to see them on video calls. Even with a remote workforce, we keep people feeling connected through virtual monthly pep rallies, town hall meetings, and check-ins to play games or just chat. Employees are celebrated on their anniversaries and for outstanding performance at the pep rallies and through online channels. Healthy Paws is one of the U.S.’s most well-established pet insurance providers, having started in 2009. Healthy Paws is in a strategic partnership with Aon Affinity, the world's largest global insurance broker with over $30 billion in assets. Our pet insurance plan is underwritten by the Chubb Group, an A+ rated insurer, with over $25 billion in surplus. Learn more about our current open positions: https://jobs.aon.com/


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Employees

51-200

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