Tess Otterdijks is a seasoned Customer Success Manager currently working at Healthy Workers | ESG & Building Analytics since July 2023. Prior to this role, Tess held similar positions at Sendsteps from November 2022 to July 2023, where responsibilities included data collection and analysis to enhance product offerings, and at True B.V. from August 2020 to October 2022, effectively managing customer success initiatives. Early career experiences include positions as an Account Manager at True B.V. and various roles in the hospitality industry, showcasing strong customer service skills. Tess holds a Bachelor's degree in Pedagogiek from Hogeschool van Arnhem en Nijmegen and has also pursued studies at KU Leuven and Amsterdam University of Applied Sciences.