Elizabeth Imperiale

Elizabeth Imperiale is an accomplished professional with extensive experience in operations and employee training within various industries. Currently serving as a Claims Auditor and Trainer at Hearing Care Solutions since June 2022, Elizabeth facilitates both individual and group training sessions focused on claims processing and customer service. Previously, Elizabeth worked as an Operations Supervisor at DaVita Kidney Care, overseeing a team of over 20 associates in a healthcare call center during a significant transition to remote work. Elizabeth's earlier roles include Client Services Supervisor at OppenheimerFunds, where team management and customer service excellence were key responsibilities, and a ReStore Sales Associate at Habitat for Humanity of Metro Denver. Additionally, Elizabeth has experience in inventory control from a long tenure at Bed Bath & Beyond. Elizabeth is currently pursuing further education at Arizona State University and the University of Denver, building on a Bachelor of Arts degree from St. John Fisher University.