Shannon N.

Director Customer Experience at Hearthside Food Solutions

Shannon N. has extensive work experience in customer service and administrative roles. They started their career as a Transportation Coordinator at Transplace, where they demonstrated strong performance in on-time delivery and account management. They then worked as an Executive Assistant at AnchorPoint Financial, providing support to clients in establishing various financial policies and managing reviews. Shannon N. later transitioned to Stuart Estate Planning, where they served as an Executive Administrative Assistant, developing client engagement protocols and coordinating seminars. They then joined ButcherBox as a Customer Service Manager, leading a dedicated social team and increasing social engagement. In their most recent role at SmoothieBox, Shannon N. served as a Director, improving customer experience scores and launching a calling platform for customer service. They are currently working as the Director of Customer Experience at Hearthside Food Solutions.

Shannon N. earned an Associate's Degree in Foods, Nutrition, and Wellness Studies, General from the Institute Of Integrative Nutrition in 2016. Prior to that, they attended the University of Arkansas from 1999 to 2003, where their field of study was Business, Management, Marketing, and Related Support Services.

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