Carrie Pok Mba, Pmp

Carrie Pok holds an MBA in Information Technology and a BA in Management. Currently serving as a Senior Scrum Master Consultant at Heartland Business Systems since November 2022, Carrie leads multiple M365 migration projects and manages Azure DevOps boards. Prior experience includes a Senior Scrum Master role at Northwestern Mutual, where Carrie facilitated agile ceremonies and improved team productivity across significant development teams. Carrie's background also features positions as Project Manager/Scrum Master at Trisept Solutions, Product Owner/Business Analyst at Northwestern Mutual and Connecture, and as an Infrastructure Project Coordinator at Robert W. Baird & Co. A strong advocate for Agile methodologies, Carrie has successfully implemented Scrum and Kanban techniques throughout various organizations, driving improvements in project delivery and team efficiency. Carrie is also certified as a Project Management Professional (PMP) and Certified ScrumMaster (CSM).