Erich Bacher

Erich Bacher is a seasoned technical professional with extensive experience in telecommunications and engineering services. Currently serving as a Technical Architect and Engineering Services Manager at Heartland Business Systems since March 2009, Erich manages the Mitel team, focusing on customer satisfaction, team profitability, and strategic direction. Previously, Erich worked as a Senior Voice Engineer, where responsibilities included the design, installation, and maintenance of various phone systems and network troubleshooting. Prior to that, Erich was a Technician at Bacher Communications, Inc. from January 2004 to March 2009, specializing in telephone systems, VOIP, and data networking. Educational background includes studies at the University of Wisconsin-Milwaukee and the University of Wisconsin-Green Bay.