Greg Jett

Greg Jett has a diverse work experience in various roles and industries. Greg started their career as a System Engineer at Anheuser-Busch InBev in 2004 and held this position until 2012. During their time there, they also served as a Senior Analyst 1, where they contributed to the development of an end-to-end pricing support team and acted as an escalation point for team members.

In 2019, Greg joined Amitech Solutions as a Data Operations Technical Service Manager. In this role, they led a multinational team responsible for operational reporting and infrastructure maintenance. Greg successfully resolved domestic and enterprise-level issues and ensured effective communication to all stakeholders.

Currently, Greg is working as the Director of IT Customer Service at Heartland Dental, where they lead a team of managers and oversees the strategic operation and design of a support organization. Greg manages operations within ITIL standards to meet key performance indicators and employs emotional intelligence to address user escalations effectively.

Greg Jett attended Columbia College from 2018 to 2022, where they earned a BA in Psychology. Greg also obtained a certification in Business Strategy from McKinsey & Company, though the specific date is not provided. Additionally, Greg has a certification in LEAN Six Sigma, but information about the institution and date of attainment is not available.