Hearts for Hearing
Shelby Somers is an experienced administrative professional with a diverse background in receptionist roles and customer service. Currently serving as a Front Office Assistant/Receptionist at Hearts for Hearing since October 2022, Shelby manages patient interactions, appointment scheduling, and data entry, ensuring efficient operations within the office. Previous experience includes a position at Paycom as a Receptionist/Call Center Specialist, where responsibilities involved call management, visitor assistance, and event organization. Shelby also worked at Village Baptist Church as a Childcare Worker, providing care and organizing activities for children. Additional roles include customer service at Mardel Christian & Education and housekeeping with Professional Cleaning Services. Shelby holds a Bachelor's degree in Counseling Psychology from Pearson and a High School Diploma from Excellence in Home Education College Prep Program.