Amy Matthews

Chief Experience Officer (cxo) at Hearts & Science

Amy Matthews is an accomplished professional with extensive experience in client management and agency leadership. Currently serving as Chief Experience Officer and Head of Client Experience at Hearts & Science since March 2018, Amy co-chairs OMG Minds and has trained as a Mental Health First Aider. Previously, at Rocket from October 2012 to March 2018, Amy held various leadership roles, including Client Partner and Board Group Account Director, managing high-profile clients like UKTV, Toshiba, and Porsche while also shaping the agency's culture and vision. Amy's earlier experience includes serving as Account Director at Arena, where impressive successes with clients such as Domino's and Eurostar were recognized with multiple awards. Academic qualifications include a degree in Cultural Studies and Sociology from the University of Birmingham and education at James Allen's Girls' School.

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