Agnieszka (Aga) Smigielska-Srubas has been a Passenger Experience Manager at Heathrow since January 2014, previously serving as a Security Officer in the same organization. Prior experience includes the role of Front Office Manager at Arora Hotels from June 2012 to November 2013. Agnieszka holds a Master's degree in History from Akademia Bydgoska im. Kazimierza Wielkiego, where studies were completed between 1998 and 2003.
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