Julie Gilbert

Julie Gilbert has over a decade of diverse experience in marketing, communications, and volunteer services, primarily with BT and Heathrow Airport. Since October 2013, Julie has served as a Volunteer Ambassador at Heathrow, enhancing passenger experiences while drawing on insights gained from volunteering during the London 2012 Olympics. Previous roles at BT include UK Market Insight & Analytics Marketing Manager and Communications Manager for the Better Future programme, where Julie contributed to sustainability initiatives. Julie's background also features event management and fundraising roles for charities, alongside substantial experience in client relationship management and communication strategy development across various technical disciplines. Academic qualifications include a CIM Professional Diploma in Marketing and tourism-related certifications.