Pritima Rait

Pritima Rait is an experienced professional with a diverse background in customer service, recruitment, and identity management. Currently serving as an Identity Management Officer at Heathrow since May 2023, Pritima previously held roles as a Passenger Service Agent at Cobalt Ground Solutions Ltd and as a Recruitment Coordinator at Wincanton. Other notable positions include Success Coach at e-Careers, Customer Service Team Lead at Durbin, and Inductions Coordinator at QA Apprenticeships. Pritima's earlier experience includes roles such as Customer Support Operator at Verisure Securitas Direct and Healthcare Consultant at Bupa, showcasing a strong ability to handle customer queries and complaints effectively. Pritima holds a degree in Psychology with Counselling from The Open University and a NVQ Level 3 Business Diploma from Uxbridge College.