Arto Vuori

Arto Vuori has a diverse range of work experience spanning multiple roles and industries. Arto began their career as a Salesperson at Tekniset Jämsä and Äijän kone Oy while studying for their BBA degree. Arto then worked as a Salesperson at Markantalo Oy before transitioning to a role as an Accounts Payable Specialist at Itella Information Oy. In this role, they gained valuable experience in handling daily purchase invoices and successfully implemented a new process for a subsidiary in Poland. Arto continued their career at Itella Information Oy, taking on the role of AP, AR, and PMTS team leader before becoming a Developing Accounts Payable Specialist. Arto then joined OpusCapita as a Process Specialist AP, where their responsibilities included participating in new customer implementations and migrating purchase invoice handling. Arto's next role was as Development Lead at Heeros, where they supervised two scrum teams and ran daily development operations. Arto later took on the position of Head of Customer Services at Heeros, where they optimized operations, implemented effective processes, and improved customer satisfaction. Currently, Arto is the Head of Data Science at Heeros, where they utilize their skills and expertise to drive data-related initiatives and projects. Overall, Arto has gained extensive experience in various aspects of sales, customer service, process improvement, and software development throughout their career.

Arto Vuori has a Master's degree in Futures Studies and Customer-Oriented Services from Laurea University of Applied Sciences, which they obtained in 2020. Before that, they earned a Bachelor of Business Administration (BBA) in Accounting and Finance from Tampere University of Applied Sciences in 2006. Additionally, Arto has obtained several certifications, including "Palvelumuotoilun ja asiakaskokemuksen elementit" from Effisio Oy, "Johtajuuden webinaarisarja" from Adare Oy, and "Elements of AI" from the University of Helsinki.