Victoria Engku

Victoria Engku is an accomplished business leader with extensive experience in operational management and strategic growth across various industries. Currently serving as Group General Manager at Hejaz Financial Services since August 2023, Victoria drives business growth through strategic direction, digital transformation, and team excellence. Previously, Victoria held the position of Operations Director at Nando's Chickenland Malaysia Sdn Bhd, where operational optimization and cultural leadership were emphasized to enhance customer experience and recovery post-pandemic. As General Manager at BWY Holdings Sdn Bhd, Victoria oversaw key operational functions and drove business expansion for Malaysia's largest bakery specialist. Victoria's career also includes significant roles at SM Retail as a consultant and at The Body Shop as General Manager for Malaysia and Brunei, winning recognition for effective leadership in various operational domains. Victoria holds a Master of Business Administration (Executive) with Distinction from RMIT University, an MBA from Charles Sturt University, and a Bachelor of Information Technology from Queensland University of Technology.