Trevor Mayes is an experienced Network Engineer currently at Helena Agri-Enterprises, LLC, where tenure spans from October 2017 to the present, with prior roles including Sr. Network Administrator, Jr. Network Administrator, and Help Desk Technician. Responsibilities include managing end-user support inquiries and effectively utilizing the Help Desk ticketing system for issue classification and resolution, alongside remote troubleshooting of software problems on Windows platforms. Previously, Trevor Mayes worked as a Help Desk Analyst for the City of Memphis and as a Repair Technician at Regenersis. Experience also includes a position as a Computer Technician at Flex, focusing on troubleshooting and repairing laptops. Trevor Mayes holds an Associate of Applied Science degree in Computer Network Systems from ITT Technical Institute, obtained between 2008 and 2010.