Clair Steenson

Clair Steenson is an experienced professional in the insurance industry, currently serving as the Head of Customer Delivery at Helia since June 2021, focusing on enhancing customer experience and aligning strategies with market needs. Prior to this role, Clair spent 15 years at Genworth Australia in various leadership positions, including Customer Experience Leader and Hardship & Borrower Sale Manager, where contributions included customer strategy planning, managing large value RFPs, and creating support services for financial institutions. Clair's career also encompasses project management roles at Trust Company and Genworth, alongside early experience as a Business Analyst at Commonwealth Bank and administrative support roles at Fay, Richwhite. Clair holds a Bachelor's degree in Information Science/Studies from the University of Technology Sydney.