Customer Success Team

The Customer Success Team at Helicon is dedicated to ensuring an exceptional customer experience from the initial inquiry to the completion of a project. The team includes a Community Awareness Representative who engages with the community and raises awareness about Helicon’s services, a Customer Support Manager who oversees the customer service processes, a Receptionist who handles incoming communications and inquiries, and a Customer Relations Specialist who provides personalized support to ensure customer satisfaction and addresses any concerns. Together, they strive to exceed customer expectations and maintain Helicon’s reputation for superior service and competitive prices.