Laura (Cole) Gough, PMP has extensive experience in project management and client services. Laura worked at HelioCampus from June 2018 to the present, holding various roles including Director of Client Services, Senior Implementation Consultant, and Implementation Consultant. Laura'sresponsibilities included project management, development of project plans and risk registers, facilitating project status meetings, conducting business process reviews, and providing functional support to clients.
Prior to their role at HelioCampus, Laura worked at Hobsons from September 2012 to June 2018. Laura served as a Project Consultant, managing client projects and conducting professional development sessions. Laura also worked as an Instructional Designer/Trainer, responsible for creating training materials and developing online help libraries. Additionally, Laura held the positions of Training Specialist and Implementation Specialist during their time at Hobsons.
Laura's work experience also includes volunteering with The Student Conservation Association as a Volunteer in the River Town Outreach Corps. Laura started their career as an Intern at IMS Health.
Overall, Laura (Cole) Gough, PMP has a strong background in project management, client services, and training, with a focus on implementing and supporting various platforms and delivering exceptional customer satisfaction.
Laura (Cole) Gough, PMP attended Muhlenberg College from 2006 to 2010 where they obtained a Bachelor of Arts degree in Psychology. In terms of additional certifications, they earned a Project Management Professional (PMP) certification from the Project Management Institute in November 2017. Laura also completed a Certificate in Project Management from Georgetown University in April 2017. Prior to that, they obtained a certification in Project Management for Learning Professionals from the Association for Talent Development (ATD) in August 2016. Recently, in March 2021, they became an Accredited Tableau Partner - Customer Success through Tableau Software.
June, 2021 - present
September, 2019
June, 2018